Is John The Client Dense or Are You Failing Him?

Meet John the client. John runs a reasonably large website. He is a marketer who considers himself smart, articulate and professional. That said, he doesn’t know much about Web design, and so he needs your help. John comes to you with a clear set of business objectives and asks for a quote. But what happens next leaves John confused, frustrated and extremely unhappy.
Further Reading on SmashingMag: Turning All Clients Into Dream Clients’“) How To Identify and Deal With Different Types Of Clients How To Explain To Clients That They Are Wrong Becoming A Better Facilitator Invoice Like A Pro: Examples and Best Practices Explain Why You Are Asking About Money Before giving John his quote, you ask a little more about the project.

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Is John The Client Dense or Are You Failing Him?

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