Tag Archives: facebook

8 Reasons Your Traffic Is Increasing But Not Your Conversions

Traffic and conversions. That’s what we want. And we usually start at the beginning, with traffic. I agree. Traffic is great. Have you ever logged into Google Analytics on a Monday morning and found a huge traffic spike waiting for you? That’s a fantastic feeling. But unless you’re a 16-year-old YouTuber with a fame complex, you’re not actually interested in traffic. You want conversions. You want to see increases on your income report, not just your Analytics display. But hold up. Doesn’t more traffic equal more conversions? Well technically, yes. I’m assuming your conversion funnel is good enough that a 30,000 increase in visitors…

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8 Reasons Your Traffic Is Increasing But Not Your Conversions

Get a Glimpse into the Future of PPC From Microsoft’s Senior Manager of Global Engagement

Purna Virji on AI and PPC
As I learned at the start of February, if you’re a lucky enough to get one-on-one time with Purna Virji, Senior Manager of Global Engagement at Microsoft, you ask her about the future of search, AI, and pay per click (because she makes everything sound pretty exciting).

Purna—named the #1 most influential PPC expert in the world by PPC Hero in 2016—is on the forefront of what’s coming down the pipeline in our industry. She’s joining us February 21st as a speaker for Marketing Optimization Week to share her insight into AI, and today we’re sharing a sneak peek of what to expect in that session.

Watch our chat below, or read on for the condensed Q&A.

Jen: What do you imagine the day-to-day life of a marketer will be like with access to exciting AI? You grab your morning coffee, log on to your computer, then what?

Purna: [Then] you’ll be getting all kinds of wonderful notifications about performance, new insights, and ideas for engaging with your audience. AI solves some of our biggest problems—including [how to] engage with people in this world full of distractions.

AI is super helpful because it can analyze all of the different data and touchpoints to see what’s working (or not), and it can help us get really good at personalization and engaging with people in the way they’d like to be engaged with.

It also gives us new interfaces. Things like chatbots or digital assistants, as well as virtual reality. So if I interest somebody through a chatbot to look at the latest collection of shoes, I can just put on my HoloLens and take a look at a 3D hologram in front of me of all the latest styles.

It’s really about cool ways to engage with brands and people in a very seamless manner.

Jen: You’re speaking at Unbounce’s Marketing Optimization Week February 21st on how to prepare for AI’s emerging role in marketing. As a preview, can you share one of those things we can all prep for?

Purna: Yes! I think one of the things marketers can prepare for is to understand what AI can do for us and try to touch the waters a bit more with a chatbot. [In my talk] I’ll be giving people some tips for how to incorporate a chatbot within search. For example, Bing offers a conversational bot right in the SERPs, so I’ll give some tips on how you can set this up and a strategy you can use for your bot.

Jen: Chatbots are very hot right now.

Purna: It’s because they’re so easy and convenient. You’re already using a platform you’re familiar with—whether it’s Skype or Facebook Messenger or Kik—or whatever platform you use to talk to your friends. In that same platform, I can order a pizza or check on a status of my order, or do anything I need to do with a brand in that same place. There’s no multiple hops that have to happen.

Jen: It seems like, for customers, chat is very natural. It’s how we already go about our world.

Purna: yes—conversation is the first thing we learn. From babies to now arguing about who’s going to take the trash out. Conversation is [still] at the forefront of all of our lives.

Jen: Here at Unbounce we’re a Conversion Platform for marketers, and many of our customers pair landing pages with PPC in social or search. How do you see AI impacting pay per click the most in the next few years?

Purna: I think AI will have a couple of different roles…

For one —it’s going to make it easier to hone into the right person. We’re already seeing some signs of this with our much more advanced audience targeting, such as in-market audiences—which lets you slice and dice audiences based on people who are more likely to buy —so it’s going to [enhance] reaching the right person at the right time.

It’s also going to help us take a lot of the effort and pain out of the administrative side. We saw this with bit automations…it’ll make things like reporting a lot easier, keyword research a lot easier. Anything that’s really a repetitive task can get automated and can be improved by AI. Time savings and more effective ads – it’s a win win for all.

Jen: Y’know, we hear some marketers kind of demonize AI, or see it in a sort of detrimental way. But you don’t see it this way.

Purna: No, I don’t think so. I think the way AI has been designed and actually, the way companies like Microsoft, Google or IBM, who are at the forefront of creating AI…I think the responsibility is on people like us to infuse the technology to respect humans. And, I mean, that’s one of the pillars we’re building our AI on, that it is respectful to the human. It’s there to augment what we can do. It’s not there to replace us or destroy us or anything like that.

All AI is doing is taking what we’re good at and giving us a little super power. It’s like wearing a little jet pack so we can run faster or slide faster. When you think of it that way it’s giving us gifts we didn’t have access to before.

Jen: You’re no stranger to setting up an AdWords or Bing campaign. So, what’s a little known technique that anyone managing paid spend can do today for more impact with their PPC ads?

Purna: I’d say there are two things. The first is to make sure you’re implementing in-market audiences. If someone was to ask me, “what’s one tip for success for 2018?”, I’m a big believer of the power of in-market audiences, it’s still in pilot in open beta so anyone can sign up an be a part of it and test it.

Throughout the testing period we’ve seen such amazing results from many people. It allows you to reach an audience that’s in the market or looking to buy specific products or services you’re selling. We have over 120 different categories, so if you just layer them onto your existing ad groups or campaigns and just adjust the bids accordingly, you have a better chance of reaching people who are interested in what you sell but may not know who you are…you’re just reaching this very qualified audience.

If you can do [this] and combine it with the wonderful landing page learnings you get with Unbounce, I think that’s a really win win solution.

Jen: We know voice search is going to have a much bigger role to play. What should PPC’ers be thinking about to prepare for this?

Purna: We are seeing voice being adopted more and more. We’ve seen Mary Meeker’s internet study…and Google [has shared] that 20% of their mobile traffic is voice now, because voice is easy.

I would say PPC marketers should think about the differences or what’s unique to voice. First, it tends to be much more local. If you’re running local campaigns, you’ll want to think about the queries relating to your business that people may ask if they’re in a hurry or on the go.

And second, all marketers (including SEOs too) should consider: are we providing the right information? I.e. do we have some sort of structured data or schema markup that can give the search engine much more insights into understanding what the page or information is about.

Lastly, [we can] look at the keywords. Voice is of course more conversational and with conversational queries, we tend to have longer phrases, [so] we’re much more clear on the intent. If you can, look at testing some of the most common, broader questions or phrases that get asked and actually test adding them in keywords. Ask yourself what could be the right way to answer [the query].

In the old days (ha, just last year!) we would look for shoes, like mens sandals. We’d go to the website, select colours, size and width. But now with voice, you self-select in the query itself. You say “show me blue strappy summer sandals in size 8”. If I then [have] to go to the website and do the selections again I’m quite annoyed, but if I got to a page that showed just what I was looking for? It’s about making it very seamless for the customer.

Jen: so prepare for more granularity…
Purna: exactly, [it’s] on page as well, which is why it’s important to look at some of the landing page options you have, [and ask] —“are we answering the right questions” in the right way.

Jen: You’ve seen dozens of landing pages for PPC. What do you think is the biggest mistake people make when creating landing pages to pair with their search ads?

Purna: It’s not being specific enough. If [someone’s] looking for something and your ad promises something, does your page deliver on that promise?

For example, if I’m doing a search for waterproof digital cameras and see an ad that talks about waterproof digital cameras on sale, and I go on your landing page and its all of your digital cameras —again you’re giving the searcher more work to do.

You want to make life as easy as possible, answer the right questions, and don’t go too broad. Yes – there’s the temptation, especially with newbie PPC marketers— Let’s just send people to the homepage. As you know that’s just not going to work and they’ll realize that soon.

Also, as you say, the call to action—even sales people fail at this sometimes—you don’t or forget to ask exactly what you want [visitors] to do. So making sure you do that is a huge advantage.

Don’t miss Purna’s session February 21st as part of Marketing Optimization Week. She’ll be joining other experts from Drift, Hanapin, and Emma delivering the latest tactics you can use to see better results. See the agenda here.

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Get a Glimpse into the Future of PPC From Microsoft’s Senior Manager of Global Engagement

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Taking A Look At The State Of Progressive Images And User Perception

“Progressive Images” is a hot topic these days. We often come across articles explaining techniques on how to avoid showing an empty space where an image will load. Medium and Facebook are examples of websites and mobile apps that apply this pattern.
I recently wrote about different ways to use SVG as placeholders, and this year’s PerfPlanet’s Performance Calendar included two posts that further describe SQIP, a technique based on blurred SVGs: Progressive Image Loading using Intersection Observer and SQIP and SQIP — Vague Vectors for Performant Previews.

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Taking A Look At The State Of Progressive Images And User Perception

What Is The Best Advice You Have Ever Received? Our Community Speaks.

The beginning of a new year seems like a perfect time to think about what we web professionals do, why we do it, how we could do it better and even how we could have more fun doing it.
Like everyone, we learn lessons as we make our way through life and work. If we’re lucky, we pick up some good advice along the way, so we thought it might be useful to find out what kind of advice you all have found to be particularly valuable.

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What Is The Best Advice You Have Ever Received? Our Community Speaks.

How Quora Can Help You Drive Massive Traffic and Conversions to Your Website

Many of you are probably familiar with Quora. But not everyone knows that Quora can be turned into a perfect marketing tool that will drive high quality targeted traffic and conversions to your website. I made the most out of Quora and continue to use it as one of my major marketing tools for increasing conversions. How, you ask? I’m one of the most viewed writers on many popular topics including videos, online videos, video production, and explainer videos. My answers gained 1.2 million+ views during the last 10 months. Want to know how to make a go of Quora…

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How Quora Can Help You Drive Massive Traffic and Conversions to Your Website

Your Author Bio Is A Conversion Gold Mine

gold mine

Are you treating your author bio as an afterthought? If you’re like most online marketers, the answer is probably yes. Don’t believe me? Just Google ‘author bio optimization’ and see what your search turns up. Not much. Just one or two dated guides. Clearly, digital marketing experts are not seeing the business potential of an optimized author bio. Well, I’ve got news for you. By ignoring your bio, you’re missing out on a lot of business. Your author bio has a lot of marketing potential. It’s an untapped goldmine that can do so much for your business. Would you like…

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Your Author Bio Is A Conversion Gold Mine

How Crazy Egg is Helping Portsmouth City Council to Improve its User Experience

crazy egg case study portsmouth city council

If your company relies only on analytics software to interpret and give insights on raw numbers, you are probably missing out. Numbers can give answers to many questions, like where are your users coming from, which page they visit, how long do they stay on your website and many more. However, if you want to know also HOW they visit your website, then you should start using heat maps. This article is about a case study of how the city of Portsmouth (UK) is using Crazy Egg to improve user experience and to help reorganize key pages and services. In…

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How Crazy Egg is Helping Portsmouth City Council to Improve its User Experience

Monthly Web Development Update 1/2018: Browser Diversity, Ethical Design, And CSS Alignment

I hope you had a great start into the new year. And while it’s quite an arbitrary date, many of us take the start of the year as an opportunity to try to change something in their lives. I think it’s well worth doing so, and I wish you the best of luck for accomplishing your realistic goals. I for my part want to start working on my mindfulness, on being able to focus, and on pursuing my dream of building an ethically correct, human company with Colloq that provides real value to users and is profitable by its users.

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Monthly Web Development Update 1/2018: Browser Diversity, Ethical Design, And CSS Alignment

What is Correlation?

what is correlation

Correlation: The existence of a relationship between two or more variables or factors where dependence between them occurs in a way that cannot be attributed to chance alone. If an experiment or study is designed to determine which factors might influence other factors of interest, you are testing the correlation between these factors. For example, you may have noticed that men prefer diet cola and women prefer mineral water. Proving this type of correlation allows you to establish a predictive relationship for future behavior. The concept of correlation was first attributed to Sir Charles Galton, a cousin of Charles Darwin,…

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What is Correlation?

Understanding And Using REST APIs

There’s a high chance you came across the term “REST API” if you’ve thought about getting data from another source on the internet, such as Twitter or Github. But what is a REST API? What can it do for you? How do you use it?
In this article, you’ll learn everything you need to know about REST APIs to be able to read API documentations and use them effectively.

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Understanding And Using REST APIs