Product Marketing Lessons Learned: An Interview with Shopify’s Hana Abaza [Video]

Hana Abaza runs the marketing show over at Shopify Plus, the enterprise arm of e-commerce software giant Shopify. In the interview, we unpack some of the ways they’re increasing product awareness and adoption of a new product – including the genesis of the idea for Shopify Plus, and some product marketing lessons learned.

We also talk about MacGyvering, crazy startup ideas, and a ton of resources you can use for your own product marketing efforts.

Watch My Interview with Hana Abaza on Product Marketing Lessons Learned

Show Notes

Here are all the resources we talked about:

  1. 09:03 Jobs to be Done (JTBD) Framework | Framework
  2. 15:45 Product adoption tips
    Some of Hana’s presentation slides.
  3. 18:00 Partner Marketing
    How Shopify leveraged their partners to create content to influence organic search for a new product.
  4. 20:08 Marketing a product with no pricing on your website
    Is it harder or easier to market an enterprise product when you only have a demo request?
  5. 24:10 Who does product marketing well?
  6. 25:15 First Round Capital Interview with Joanna Lord
  7. 27:14 Intercom Product Marketing
  8. 30:13 MacGyvering
  9. 31:10 Who would Hana take to a deserted island?
    The Unpublished David Ogilvy.
  10. 33:50 Hana’s favourite dad joke
    What do you call cheese that isn’t yours? Nacho Cheese!

Cheers
Oli Gardner

Get back here on Monday where I’ll be showing you how to use Sticky Bars to craft really cool mobile user experiences.

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Product Marketing Lessons Learned: An Interview with Shopify’s Hana Abaza [Video]

7 UX Mistakes Every Designer Unknowingly Commits (And How To Fix Them)

The door outside my office reads: PUSH. Guess what? That’s the handiwork of our HR team. (Thanks, HR team.) The special signage has come to my rescue and to the rescue of office mates so many times. Otherwise, by now we would’ve ripped apart the carpet below, through our mindless pulling and pushing. Initially, I used to blame myself for being so stupid and clumsy for pulling and pushing the door in all the wrong directions, almost always. But then, when I stumbled upon the book Design of Everyday Things by Don Norman I realized how wrong I was. I…

The post 7 UX Mistakes Every Designer Unknowingly Commits (And How To Fix Them) appeared first on The Daily Egg.

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7 UX Mistakes Every Designer Unknowingly Commits (And How To Fix Them)

How a Two-Step Opt-In Compares to an Exit Popup [A Psychology Principle & Conversion Data]

I’ve no idea how to actually do the two-step. Apparently it looks a little something like this:

It’s way too complex for me. Fortunately, when it comes to marketing, the two-step opt-in form is much simpler.

What is a Two-Step Opt-In Form?

Well for starters it’s a two-time hyphenated term that’s really annoying to type. Functionally though, instead of including a form on your landing page, blog, or website, you use a link, button, or graphic to launch a popup that contains your form.

Why are Two-Step Opt-In Forms Good For Conversion?

There are two reasons why this approach is good for conversion rates, both of which have an element of behavioural psychology.

  • Foot in the Door (FITD): The FITD technique is an example of compliance psychology. By design, it’s good because the form is launched after a user-driven request. They clicked the link to subscribe with the intent to do exactly that, subscribe (or whatever the form’s conversion goal is). The click demonstrates the reaction to a modest request, creating a level of commitment that makes the visitor more likely to complete the form (the larger request) when it’s presented.
  • Perceived friction: Because there is no visible form, the idea of filling out a form is not really top of mind. This reduces the amount of effort required in your visitor’s mind.

What Does a Two-Step Opt-In Form Look Like?

They look a little like this artful sketch I did last night.

Let’s try a demo. You can subscribe to follow along with Product Awareness Month by clicking the banner.

Clicking that banner uses the two-step concept to launch a popup containing the subscribe form.

Pretty simple, right?

You could also click on any of the images below to do the same thing.

I configured all of these with Unbounce Popups by targeting this blog post URL and using the “On Click” trigger option set to function when an element with the ID #pam-two-step-v1 is clicked.

This trigger option is awesome because you can apply it to any element on your pages. And as you’ve just seen, you can have as many different popups as you like, all attached to different page elements.


You Can Also Use a Sticky Bar for a Two-Step Opt-In Form

The functionality is exactly the same if you want to use a Sticky Bar. Click the image below to show a Sticky Bar with a form, at the top of the page.


How Do Two-Step Opt-In Forms Perform?

Great question! I’m glad you asked.

Throughout Product Awareness Month I’ve sprinkled a few two-step opt-in popup opportunities like this one:

I’m also using the exact same popup using the exit trigger, so visitors see it when they are leaving the page (to compare performance). 100% of visitors will get the exit popup (once only), and the on-click triggered links are also available to all (just less likely to be seen).

To compare the data, the exit popup obviously gets seen a lot more as it triggers once for everyone. Conversely, the “On Click” popup gets fewer views because it’s a subtle CTA that only appears in a few places.

You can see some initial conversion rates below from the Unbounce dashboard.

I know, I know, not big sample sizes just yet (I’ll report on this again at the end of the month), but the difference is looking impressive.

The “On Click” triggered popup conversion rate is 1,169% better than the exit popup.

There is the argument around conversions is more important than conversion rate, but that doesn’t take into account any negative perception from the exit popup (thousands of people seeing it and not converting) vs. no negative perception from the on click version.


Convinced yet? I hope so. Now I’d like to challenge you to try your own experiments with popup triggers and the awesome two-step opt-in form.

Sign up for a 30-day trial and build some Popups today. You also get the Sticky Bar and Landing Page products included in your account.

Cheers
Oli

p.s. Come back tomorrow to see a video interview I did with the awesome Head of Marketing at Shopify Plus, Hana Abaza.

See the original article here: 

How a Two-Step Opt-In Compares to an Exit Popup [A Psychology Principle & Conversion Data]

How a Two-Step Opt-In Beat an Exit Popup by 1169% [by Using a Psychology Principle]

I’ve no idea how to actually do the two-step. Apparently it looks a little something like this:

It’s way too complex for me. Fortunately, when it comes to marketing, the two-step opt-in form is much simpler.

What is a Two-Step Opt-In Form?

Well for starters it’s a two-time hyphenated term that’s really annoying to type. Functionally though, instead of including a form on your landing page, blog, or website, you use a link, button, or graphic to launch a popup that contains your form.

Why are Two-Step Opt-In Forms Good For Conversion?

There are two reasons why this approach is good for conversion rates, both of which have an element of behavioural psychology.

  • Foot in the Door (FITD): The FITD technique is an example of compliance psychology. By design, it’s good because the form is launched after a user-driven request. They clicked the link to subscribe with the intent to do exactly that, subscribe (or whatever the form’s conversion goal is). The click demonstrates the reaction to a modest request, creating a level of commitment that makes the visitor more likely to complete the form (the larger request) when it’s presented.
  • Perceived friction: Because there is no visible form, the idea of filling out a form is not really top of mind. This reduces the amount of effort required in your visitor’s mind.

What Does a Two-Step Opt-In Form Look Like?

They look a little like this aetful sketch I did last night.

Let’s try a demo. You can subscribe to follow along with Product Awareness Month here.
Clicking that link uses the two-step concept to launch a popup containing the subscribe form.

Pretty simple, right?

You could also click on any of the images below to do the same thing.

I configured all of these with Unbounce Popups by targeting this blog post URL and using the “On Click” trigger option set to function when an element with the ID #pam-two-step-v1 is clicked.

This trigger option is awesome because you can apply it to any element on your pages. And as you’ve just seen, you can have as many different popups as you like, all attached to different page elements.


You Can Also Use a Sticky Bar for a Two-Step Opt-In Form

The functionality is exactly the same if you want to use a Sticky Bar. Click the image below to show a Sticky Bar with a form, at the top of the page.


How Do Two-Step Opt-In Forms Perform?

Great question! I’m glad you asked.

Throughout Product Awareness Month I’ve sprinkled a few two-step opt-in popup links like this one: Subscribe Now. I’m also using the exact same popup using the exit trigger, so visitors see it when they are leaving the page.

To compare the data, the exit popup obviously gets seen a lot more as it triggers once for everyone. Conversely, the “On Click” popup gets fewer views because it’s a subtle CTA that only appears in a few places.

You can see some initial conversion rates below from the Unbounce dashboard.

Not huge sample sizes just yet (I’ll report on this again at the end of the month), but the difference is staggering.

The “On Click” triggered popup conversion rate is 1169% better than the exit popup.


Convinced yet? I hope so. Now I’d like to challenge you to try your own experiments with popup triggers and the awesome two-step opt-in form.

Sign up for a 30-day trial and build some Popups today. You also get the Sticky Bar and Landing Page products included in your account.

Cheers
Oli

p.s. Come back tomorrow to see a video interview I did with the awesome Head of Marketing at Shopify Plus, Hana Abaza.

Visit site:

How a Two-Step Opt-In Beat an Exit Popup by 1169% [by Using a Psychology Principle]

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Doing the Two-Step: Opt-In Forms That Is [A Psychology Principle With Conversion Data]

I’ve no idea how to actually do the two-step. Apparently it looks a little something like this:

It’s way too complex for me. Fortunately, when it comes to marketing, the two-step opt-in form is much simpler.

What is a Two-Step Opt-In Form?

Well for starters it’s a two-time hyphenated term that’s really annoying to type. Functionally though, instead of including a form on your landing page, blog, or website, you use a link, button, or graphic to launch a popup that contains your form.

Why are Two-Step Opt-In Forms Good For Conversion?

There are two reasons why this approach is good for conversion rates, both of which have an element of behavioural psychology.

  • Foot in the Door (FITD): The FITD technique is an example of compliance psychology. By design, it’s good because the form is launched after a user-driven request. They clicked the link to subscribe with the intent to do exactly that, subscribe (or whatever the form’s conversion goal is). The click demonstrates the reaction to a modest request, creating a level of commitment that makes the visitor more likely to complete the form (the larger request) when it’s presented.
  • Perceived friction: Because there is no visible form, the idea of filling out a form is not really top of mind. This reduces the amount of effort required in your visitor’s mind.

What Does a Two-Step Opt-In Form Look Like?

They look a little like this aetful sketch I did last night.

Let’s try a demo. You can subscribe to follow along with Product Awareness Month here.
Clicking that link uses the two-step concept to launch a popup containing the subscribe form.

Pretty simple, right?

You could also click on any of the images below to do the same thing.

I configured all of these with Unbounce Popups by targeting this blog post URL and using the “On Click” trigger option set to function when an element with the ID #pam-two-step-v1 is clicked.

This trigger option is awesome because you can apply it to any element on your pages. And as you’ve just seen, you can have as many different popups as you like, all attached to different page elements.


You Can Also Use a Sticky Bar for a Two-Step Opt-In Form

The functionality is exactly the same if you want to use a Sticky Bar. Click the image below to show a Sticky Bar with a form, at the top of the page.


How Do Two-Step Opt-In Forms Perform?

Great question! I’m glad you asked.

Throughout Product Awareness Month I’ve sprinkled a few two-step opt-in popup links like this one: Subscribe Now. I’m also using the exact same popup using the exit trigger, so visitors see it when they are leaving the page.

To compare the data, the exit popup obviously gets seen a lot more as it triggers once for everyone. Conversely, the “On Click” popup gets fewer views because it’s a subtle CTA that only appears in a few places.

You can see some initial conversion rates below from the Unbounce dashboard.

Not huge sample sizes just yet (I’ll report on this again at the end of the month), but the difference is staggering.

The “On Click” triggered popup conversion rate is 1169% better than the exit popup.


Convinced yet? I hope so. Now I’d like to challenge you to try your own experiments with popup triggers and the awesome two-step opt-in form.

Sign up for a 30-day trial and build some Popups today. You also get the Sticky Bar and Landing Page products included in your account.

Cheers
Oli

p.s. Come back tomorrow to see a video interview I did with the awesome Head of Marketing at Shopify Plus, Hana Abaza.

More here – 

Doing the Two-Step: Opt-In Forms That Is [A Psychology Principle With Conversion Data]

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What is Correlation?

what is correlation

Correlation: The existence of a relationship between two or more variables or factors where dependence between them occurs in a way that cannot be attributed to chance alone. If an experiment or study is designed to determine which factors might influence other factors of interest, you are testing the correlation between these factors. For example, you may have noticed that men prefer diet cola and women prefer mineral water. Proving this type of correlation allows you to establish a predictive relationship for future behavior. The concept of correlation was first attributed to Sir Charles Galton, a cousin of Charles Darwin,…

The post What is Correlation? appeared first on The Daily Egg.

Source: 

What is Correlation?

Understanding And Using REST APIs

There’s a high chance you came across the term “REST API” if you’ve thought about getting data from another source on the internet, such as Twitter or Github. But what is a REST API? What can it do for you? How do you use it?
In this article, you’ll learn everything you need to know about REST APIs to be able to read API documentations and use them effectively.

Read this article: 

Understanding And Using REST APIs

A Comprehensive Guide To UX Research

(This is a sponsored article.) Before embarking upon the design phase of any project, it’s critical to undertake some research so that the decisions you make are undertaken from an informed position. In this third article of my series for Adobe XD, I’ll be focusing on the importance of undertaking user research.
Your job title might not be “design researcher”, but that doesn’t mean you shouldn’t at the very least inform yourself of your users and their needs by undertaking at least some initial scoping research before you embark upon a project.

View article:  

A Comprehensive Guide To UX Research

9 Creative Sticky Bar Examples – Plus 21 New Unbounce Templates

alt : https://unbounce.com/photos/sticky-bar-condoms.mp4https://unbounce.com/photos/sticky-bar-condoms.mp4

Sticky Bars are the less intrusive cousin of the noble Popup. They appear at the top or bottom of the page (and sometimes the sides) when a visitor arrives, leaves, scrolls down or up, stays on the page for a certain time period or clicks a link or button. They have a million useful use cases, some of which you may not have considered.

In today’s Product Awareness Month post, I’ll be sharing:

  • 9 Sticky Bar Examples From Out in the Wild: These are examples the team has found on other folks websites, and a couple of our own.
  • 21 New Unbounce Sticky Bar Templates: Check out our latest designs that you can use today.

To get things started, here’s an example that I’ll talk about later in the new templates section. Click to show a Sticky Bar with a countdown timer.

I’d love to see your Sticky Bars too, so drop me a link in the comments, please.

9 Creative Sticky Bar Examples to Inspire Your Next Campaign

Discounts and newsletter subscriptions are valid, common and effective use cases, but I want to explore different types of interaction design, or campaign concepts that can compliment what you’re already using them for.

#1 Maybe Later

If you’ve been following along with Product Awareness Month (PAM), you’ll have seen the “Maybe Later” concept. This is where an entrance popup morphs into a persistent Sticky Bar when your visitors click the middle “Maybe Later” button instead of yes or no.

You can see a live demo of how it works here. A popup will appear when you arrive. Click “Maybe Later”, then refresh the page and a Sticky Bar will appear, and can be configured to show up site-wide until you convert or say “No Thanks”.


#2 Sticky Bar to Popup

This concept is the exact opposite of “Maybe Later”, and it uses a concept known as a two-step opt-in. Instead of showing a form on the Sticky Bar, it just shows a button to express interest.

Click-Through Sticky Bar

When you click the Sticky Bar CTA it launches a popup to collect the email address. This two-stage concept can increase conversions because the first click establishes intent and a level of commitment to continue – while not showing a scary form right away. I’ll be discussing the two-step opt-in in a future post.

Lead Gen Popup


#3 Sticky Video Widget

You’ve seen these on many blogs I’m sure. It’s really cool functionality for increasing engagement in your videos. You can see a demo here. And instructions on how to implement it can be found in the Unbounce community here.


#4 E-commerce Product Reminder

This example is really cool. As you scroll down a product page on an e-commerce site, an “Add to Cart” Sticky Bar appears when you scroll past the main hero image.


#5 E-commerce Checkout Discount Nudge

This Sticky Bar sticks with you for every step in the photo creation and checkout process. Clearly, they are comfortable with the coupon being applied to the sale because it’s an incredibly competitive business niche and let’s face it when you see a coupon code field you go searching for one. So why not just offer it straight up.

For the record, trying to buy canvas prints to deliver to family in the UK is a freakin’ nightmare. I had to try 8 different sites before one of them would allow me to put a Canadian address in the billing info fields. They are losing a TON of money by not realizing that customers can be in other places.


#6 On-Click Side Slide

On-click Sticky Bars and Popups are the best kind when it comes to a permission-based interaction. You make something interesting and ask people to click on it. In this example, there is an element on the left side of the page which slides in from the side when clicked.

Unbouncer Noah Matsell created a similar thing in Unbounce (see demo here). It doesn’t actually use a Sticky Bar. Instead it’s just a box with text in it. I love how it works. Try it out, and think about all the cool stuff you could stick in a sidebar.


#7 EU Cookie Policy

European Union laws around privacy are some of the toughest in the world, and for the last few years, the EU Cookie Privacy Law required that all EU businesses, as well as international businesses serving EU customers, show a privacy statement with a clickable acknowledgment interaction. I’m not a lawyer so I don’t know all the ins and outs, but needless to say, it’s a great use case that you may not even know that your web team or legal team actually needs.

Coming up in May is the new GDPR legislation which will usurp this law, but offer its own needs and requirements, so stay tuned for more on that, and how you should be dealing with it. In fact, I did a quick poll on Twitter to see what people thought about the cookie law and got an interesting mix of responses. Don’t be in the “Haven’t dealt with it yet” camp when it comes to GDPR. That could get you dinged.

We released a new Cookie Bar template below that you can use until you deal with the new legislation.

#8 Microsite Navigation

Another example from earlier in Product Awareness Month. You can use a Sticky Bar as the connective global navigation that turns a group of landing pages into a microsite.

A really simple way to create a multi-page marketing campaign experience.

#9 Net Promoter Score (NPS)

Net Promoter Score surveys are a method of measuring how your customers feel about your product or service. Based on a scale from 0-10 and the question “How likely are you to recommend company name to a friend?”

Co-founder Carter Gilchrist made this NPS demo to show how it works:


Follow our Product Awareness Month journey >> click here to launch a popup with a subscribe form (it uses our on-click trigger feature).


21 New Unbounce Sticky Bar Templates You Can Use Today

We just released a whole bunch of new Sticky Bar and Popup templates which you can see inside the Unbounce app screenshot below. I chose a few of them to showcase below based on some of the examples I discussed above.


Sticky Bar Template #1: Countdown Timer

Countdown timers are great for creating a sense of urgency, and can have a positive influence on conversions as a result.


Click to show this Sticky Bar at the bottom | at the top.


Sticky Bar Template #2: Location Redirect

If you have multiple websites or online stores, you can use Location Targeting (Unbounce supports city, region, country, and continent) to let people know there is a local version they might want to switch to.


Sticky Bar Template #3: Product Release

Announce product releases on your website to drive people to the features page of the new product.


Sticky Bar Template #4: Cookie Privacy Law

As I mentioned earlier, this is big for companies in Europe, and also businesses who have European customers. On May 25, 2018 this law will be usurped by the new General Data Protection Regulation (GDPR).


Sticky Bar Template #5: Product Beta Access

Build an email list for an upcoming beta release.


Sticky Bar Template #6: Product Hunt Launch

Product Hunt can be a great place to launch new products. To be successful you need to get upvotes and you can use a Sticky Bar to send people there from your website.

Check Out Our Sticky Bar Live Demo

We built a cool tool that shows what Sticky Bars and Popups look like on your site. Simply enter your URL here to preview. It even grabs your brand colors and in this case, Amanda from Orbit Media makes a cameo appearance.

Cheers
Oli Gardner

p.s. You should check out The Landing Page Analyzer. Why? Because – hyperbole alert – it’s the single greatest tool in the history of the world when it comes to grading your landing pages.

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9 Creative Sticky Bar Examples – Plus 21 New Unbounce Templates

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How Big Is That Box? Understanding Sizing In CSS Layout

A key feature of Flexbox and Grid Layout is that they can deal with distributing available space between, around and inside grid and flex items. Quite often this just works, and we get the result we were hoping for without trying very hard. This is because the specifications attempt to default to the most likely use cases. Sometimes, however, you might wonder why something ends up the size that it is.

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How Big Is That Box? Understanding Sizing In CSS Layout

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