Your best customers don’t just buy one product or use your service once. They come back again and again for more. Customer retention increases your customers’ lifetime value and boosts your revenue. It also helps you build amazing relationships with your customers. You aren’t just another website or store. They trust you with their money because you give them value in exchange. What what does customer retention mean? And how can you achieve customer retention through relationship-building strategies? Let’s explore these concepts in depth and look at a few examples that you can apply to your own business. What is…
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What is Customer Retention, Importance, Examples & Techniques
When it comes to understanding your audience, you can’t get more granular than a website click tracking tool. Instead of looking at big picture metrics, you can drill down to the basics and get to know what works with your audience — and what doesn’t. While many site tracking tools exist, website click tracking tools offer the most depth when you want to better understand user behavior. To see what I mean, visit a website you’ve never been to before. Just Google a broad topic such as “marathon training” or “best thriller novels.” It doesn’t matter. Click on one of…
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How to Use a Website Click Tracking Tool to Improve the User Experience
There have been many published articles on marketing funnels emphasizing the need to track the full customer lifecycle, in order to determine the best return on campaign activity spend. Some provide tracking solutions through hacks (e.g. using customer variables), other articles suggest using an enterprise level solution (e.g. Salesforce or Google Analytics Premium). While there’s also a small number that argue the fact that the customer journey isn’t linear, which means it can’t be tracked. The main challenge is that multi-channel attribution was and is still (until the next update comes out) measured on assumptions on what the individual credited…
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Reinvent Your Marketing Funnels with Google Analytics Cohort Analysis and LTV Reports
Google Analytics is undoubtedly the most widely used web analytics application. Emerged from and based upon the analytics-package developed by Urchin Software Corporation (which was bought by Google in April 2005), the tool has become publicly available for free under the new flagship of Google Analytics. In May 2007 the application was heavily edited, developed and released; the design was simplified and more advanced featured were added. Over years Google Analytics managed to gain on popularity because of its simplicity and many advanced features for curious site owners and professional marketers.
A Guide To Google Analytics And Useful Tools