Tag Archives: research

Using Latent Semantic Indexing to Improve Your SEO Ranking and Boost Organic Traffic

latent semantic indexing SEO

When was the last time you sat down to write an amazing piece of content, pulled out your mathematical matrix for determining the most valuable keyword phrases, and set to work with a smile on your face? Yeah, me neither. If SEO and content marketers were forced to use a mathematical model to discover valuable keywords, our jobs would be a hundred times harder than they are now. Thankfully, there’s a little thing called latent semantic indexing (LSI) which can take your SEO ranking game from “0” to “100” in a jiffy (more like “100” to “1” if we’re getting…

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Using Latent Semantic Indexing to Improve Your SEO Ranking and Boost Organic Traffic

Data-Backed Advice for High-Converting Real Estate Landing Page Design [+ FREE TEMPLATE]

You’re designing a landing page for your Real Estate client, and you turn to “best practice” advice articles to help guide the way.

But there’s a nagging voice at the back of your mind:

Does this “best practice” advice apply indiscriminately to my industry? Does this author really know anything about my audience at all?

“Best practices” become “better practices” when they are industry-specific.

When our design team was recently wireframing new landing page templates for the Unbounce builder, they set out to create industry-specific templates that addressed this truth: different audiences belonging to different industries behave differently. They have different pains, different motivators and different disincentives.

Firm believers that data needs to inform design, our design team sourced their research in two key areas:

  1. Data from the Unbounce Conversion Benchmark Report: The report includes average conversion rates for 10 popular industries, as well as Machine Learning-powered recommendations around reading ease, page length, emotion and sentiment.
  2. High-converting customer landing pages: Our designers looked at the top 10 highest-converting Unbounce landing pages in those industries, and analyzed common design and copy elements across the pages.

Our design team then combined insight from these two key areas of research to build out content and design requirements for the best possible landing page template for each of the 10 industries.

One of these industries was Real Estate, and now we want to share their findings with you.

See a breakdown of their process for designing the Real Estate page template at the bottom of this post, or read on for their key findings about what converts in the Real Estate industry.

Which copy elements convert best in the Real Estate industry?

Word count

The data scientists and conversion rate optimizers who put together the Unbounce Conversion Benchmark Report found that for Real Estate lead capture landing pages, short n’ sweet is better: overall, they saw 33% lower conversion rates for longer landing pages.

This chart shows how the word count relates to conversion rates for the Real Estate vertical. On the x-axis we have word count — on the y-axis, conversion rate.

This was consistent with what the design team saw across high-converting Unbounce customer landing pages in Real Estate: pages were relatively short with concise, to-the-point copy.

Reading ease

The Unbounce Convert Benchmark Report also revealed that in the Real Estate vertical, prospects want simple and accessible language. The predicted conversion rate for a landing page written with 6th grade level language was nearly double that of a page written at the university level.

This chart shows how conversion rates trend with changes to reading ease for the Real Estate Industry. On the x-axis we have the Flesch Reading Ease score — on the y-axis, conversion rate.
According to the Unbounce Conversion Benchmark Report, 41.6% of marketers in the Real Estate industry have at least one page that converts at less than 1.3% (in the 25th percentile for this industry). Download the report here to see the full data story on Real Estate and get recommendations for copy, sentiment, page length and more for nine additional industries.

Fear-inducing language

The Unbounce Conversion Benchmark Report used an Emotion Lexicon and Machine Learning to determine whether words associated with eight basic emotions (anger, anticipation, disgust, fear, joy, sadness, surprise and trust) affected overall conversion rates.

While these emotions did not seem to dramatically correlate with conversion rate in the Real Estate vertical, fear-based language was the exception. We saw a slight negative trend for pages using more fear-inducing terms:

This chart shows how the percentage of copy that evokes fear is related to conversion rates for the Real Estate vertical. On the x-axis we have the percentage of copy that uses words related to fear — on the y-axis, conversion rate.

If more than half a percent of your copy evokes feelings of fear, you could be hurting your conversion rates.

Here are some words commonly associated with fear on Real Estate lead capture landing pages: highest, fire, problem, watch, change, confidence, mortgage, eviction, cash, risk…

See the full list in the Unbounce Conversion Benchmark Report.

Calls to action

When our designers looked at the top 10 highest-converting Unbounce customer landing pages in the Real Estate vertical, they took a close look at the calls to action and found that:

  • Every page provided a detailed description of the offer
  • Almost all had a “request a call back” or “call us” option (other CTAs included “get more info,” “apply now” and “get the pricelist”)
  • Most did an excellent job of including button copy that reinforces what prospects get by submitting the form
If you use a “call us” CTA on your landing pages, make sure you try out our CallRail integration. This will help you track which calls are a result of your paid spend and landing pages!

Here are some examples of the forms and calls to action on some of our highest-converting Real Estate lead capture landing pages:

The usual suspects (benefits, social proof, UVP…)

Without much exception, the pages featured a lot of the copywriting elements that one would expect to see on any high-converting landing page (regardless of vertical):

  • Detailed benefits listed as bullet points
  • A tagline that reinforces the unique value proposition or speaks to a pain point:
  • And not surprisingly, testimonials. One page went above and beyond with a video testimonial:

Which design elements convert best in the Real Estate industry?

The highest-converting Real Estate landing pages included lots of imagery:

  • Beautiful hero shots of the interior and exterior of properties
  • Maps
  • Full-width photography backgrounds
  • Floor plans

Some examples:

Our designers also studied other design features as basic guidelines for the template they were then going to create.

While these specifics are meant to be taken with a grain of salt (you may already have brand colors and fonts!) they could serve as a good starting point if you’re starting completely from scratch and want to know what others are up to.

Many of the high-converting pages had:

  • San-serif fonts
  • Palettes of deep navy and forest green
  • Orange (contrasting) call to action buttons
The highest-converting landing pages in the Real Estate industry sit at 11.2%. If your Real Estate page converts at over 8.7%, you’re beating 90% of your competitors’ pages. See the breakdown of median and top conversion rates (and where you stand!) via the Unbounce Conversion Benchmark Report.

Behold, the template our designers created

After synthesizing all that research, our Senior Art Director Cesar Martínez took to his studio (okay, his desk), and drafted up this beautiful Real Estate landing page template:

Not only is the template beautiful, it was created by analyzing actual data: what makes for a high-performing landing page in the Real Estate industry via the Unbounce Benchmark Report and high-converting customer pages.

Footnote: The design process

Curious about the process our designers used to develop this data-backed Real Estate landing page template? Here are the steps they followed:

  1. For the 10 highest-converting customer landing pages, they analyzed all common elements (such as form, what type of information is collected, what type of offer, if there are any testimonials, etc). This allowed them to build their content requirements.
  2. They referred to the word count recommendations in the Unbounce Conversion Benchmark Report and designed for that word count limit.
  3. They referred to reading ease level recommendations for that specific industry from the Benchmark Report and shared the information with their copywriter.
  4. They sketched out a rough idea of their potential landing page template.
  5. They selected typography and colors relevant to the industry based on what was popular in the 10 examples.
  6. They named their imaginary company in the industry and sketched out some potential logos. They picked photography built out a moodboard.
  7. That helped them gather all the information they needed to build out their template!

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Data-Backed Advice for High-Converting Real Estate Landing Page Design [+ FREE TEMPLATE]

In a Pinch? Here Are 4 Fast Acting Tactics to Meet Your Growth Goals Every Month

hit your goals

Want to make sure you never miss a monthly growth goal? Perhaps you need a boost right now to get the month moving in the right direction? Then, you’ve come to the right place. Big companies like Facebook and HubSpot have lofty growth goals and continue to meet them every month. But, exactly how do they do it? Planning of course. That is, planning ahead consistently to meet their goals and then planning for the occasional situation when they need to scrape together their resources and make ends meet. I call this having an ace in the hole. This is…

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In a Pinch? Here Are 4 Fast Acting Tactics to Meet Your Growth Goals Every Month

How Your PPC Strategy Should Differ on the AdWords Search VS Display Network

As we ramp up for Unbounce’s upcoming PPC week, we thought we’d revisit some of our favorite PPC posts from the archives. This post was originally published in June 2015 but still rings true. Enjoy!

Have you ever been kicking so much AdWords Search Network butt that it made you raise your chest and gave you instant super powers?

You know, the type of confidence that makes you walk with a pep in your step and hair bouncing around?

Confidence
Kinda like this mini-horse. Image source.

Feels AMAZING.

But sometimes you hit a ceiling with the keywords you’re bidding on, and there’s literally no more Search Network traffic out there (since your impression shares are all around 98%).

You immediately think of using the AdWords Display Network, simply because you know there’s more traffic, cheaper clicks and much more potential ROI just waiting to be grabbed.

dog-pee-to-claim-land-FACE-Low-Cost-SpayNeuter-Clinic-FB
Actually, don’t do that. It won’t get you conversions. Image source.

As you may already know, the AdWords Display Network (also known as the Google Display Network/GDN) is the biggest digital ad network in the world. It allows you to advertise on publisher properties like websites, mobile apps, Gmail, YouTube and more.

Compared to the AdWords Search Network, the Display Network also houses the largest viewership of any online platform. YouTube itself has a monthly viewership equivalent to 10 Super Bowls – so it shouldn’t come as a surprise that display advertising is said to capture 34% of all online ad spend and about 10% of all marketing budgets.

But with new channels come different strategies.

What you’re doing on the AdWords Search Network will not perform the same way on the Display Network.

If the Display Network is uncharted territory for you, here’s how you need to adjust your current PPC strategy to get the results you want.

Different user behavior calls for a different strategy

The biggest difference between the AdWords Search Network and Display Network can be seen in the sweet visual I had my designer custom-make below.

unbounce-_chuck_norris

In the “Chuck Norris” action cycle above, you can see how the power of keyword intent in the Search Network can put people really close to taking action (AKA converting), but the Display Network typically has visitors who are a few steps behind.

This is because people who are on the Display Network aren’t actively searching for what you offer. As Erin Sagin puts it, they’re rarely in “shopping mode.”

Instead, Display Network visitors are most likely in the research phase when your display ads are hitting them. They’re on forums, blog posts, or watching that YouTube vid trying to gather enough information to make a decision. They don’t know what they need yet, so your job is create awareness.

If you’re selling more of an “emergency” service like being a locksmith or roadside assistance, then you’ll have a hard time using the Display Network to your advantage.

This is simply because ads on the Display Network are not triggered from a search engine like text ads on the Search Network are. The Search Network works as a demand harvester (your ads are grabbing the intent), while the Display Network works as a demand generator (your ads are creating awareness).

So how do you change your strategy from the Search Network to also make the AdWords Display Network a money making machine?

Create trust and deliver value

As I mentioned, your Display Network ads could be interrupting someone who’s reading the news, reading a blog or watching a video.

Because of that, the level of commitment it takes for someone to stop what they’re doing, click your ad, then call you or fill out your landing page form is high and much more unlikely compared to the Search Network. In other words, you can’t expect to have the same campaign conversion rates on the Display Network as you do on the Search Network.

If you’re offering “Free Quotes” on the search network because people are actively searching for someone who can relieve their problem, it might actually be better for you to lead with valuable educational material (i.e. your content) on the Display Network.

A perfect example of this is my crush of an email marketing company, Emma.

Emma uses the AdWords Search Network to drive sign ups, but they use the Display Network to give you great, fun and actionable value. Here’s what some of their Display Ads look like (click on them to go to the accompanying landing page):

emma-gif-1

emma-gif-2

emma-gif-3

I reached out to Cynthia Price (the Director of Marketing at Emma) and she gave me this golden nugget about how they use the AdWords Display Network:

We get that someone seeing a display ad isn’t necessarily interested in learning more about our product just yet. It’s all about brand awareness, and more importantly for us, trust-building.

So we offer content that we think will be valuable and helpful to our audience’s marketing efforts. It starts our brand relationship off on the right foot, helps them understand the strength of our expertise and paves the way for us to nurture or retarget them in the future.

You already know that content marketing’s core foundation is about adding true value.

Your display ads should be no different.

On the Display Network, your first goal is to establish trust by giving value, and then nurture the visitors down the road to become paying customers.

Revisit your targeting options

Once you have a great piece of content that delivers value and educates your audience, it’s time to figure out how to target it to people who actually want it.

Let’s have a look at the five targeting options that’ve been found to drive the biggest impact on the Display Network.

To illustrate how each one works, let’s pretend you’re a dog walker. Your name is Lori and you live in Huntington Beach, CA. You’ve been advertising on the AdWords search network and this is your landing page:

lori-the-dog-walker

What are your best targeting options?

Placement targeting

Placement targeting allows you to advertise directly on certain publisher sites. This means you could have your ad show up on Forbes or CNN if you’d like.

Best practice advice: Make sure the website or page’s audience is relevant to what you’re offering. Don’t shotgun approach all of CNN – sniper shot individual placements within CNN if you can.

Contextual/Keyword targeting

Contextual/Keyword targeting allows you to give Google your keywords and have it automatically find relevant placements for your ads.

Best practice advice: Mix this with placement targeting to be even more laser focused with your targeting.

Topic targeting

Topic targeting allows you to go more broad than regular placement targeting.

For this, you could target the topic of Pets & Animals directly and cast a wider net, with the possibility of your ads showing up on FerretLovers.com (yes, that’s a real site).

Best practice advice: See what Topic targeting gives you, then exclude unwanted placements from your campaign once things are running and data is coming in.

Interest targeting

Interest targeting is kind of similar to topic targeting, but instead of judging the context of websites, interest targeting tracks behaviors of web users. This targeting method can be even more vague than topic targeting.

Best practice advice: Every industry is different, so always test things out and see the performance. Be quick to pause and exclude irrelevant placements once data comes in.

Combining targeting methods

This is where you’ll have a lot of fun and potentially get better results.

You’re not locked into using just one targeting method with the AdWords Display Network. In fact, Alistair Dent over at Search Engine Watch and many others highly recommend never going with just one targeting option, but combining multiple together.

You can target certain placements with the addition of contextual/keyword targeting to tell Google that you only want your ads to show when a visitor is on CNN and reading an article about dog walking.

Or you can target different interests with contextual/keyword targeting as well.

Create multiple ad groups, each with their own targeting specifications, and see how they perform against each other. Once you’ve hit your stride and conversions are coming in, pause the other ad groups that aren’t working, and make variations of the ad group targetings that are working for you, so that you can squeeze more out of your PPC dollars.

Wrapping up

Wow! Quite a bit of info huh?

Now that you clearly know why your Display Network strategy has to be different from your Search Network strategy, what do you have to lose? Get started now. Try different targeting combinations, and never forget to offer true value.

What have you found to be the best driver of conversions on the AdWords Display Network? How different are your strategies compared to the ones we talked about?

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How Your PPC Strategy Should Differ on the AdWords Search VS Display Network

Learn from the Best: an Interview with Digital Marketing Legend Larry Kim

larry kim

My first real introduction to Larry Kim was when I helped coordinate the webinar: The 10 Weirdest A/B Tests Guaranteed to Double Your Business Growth. Larry came up with that genius headline and naturally we had a full house that day. I’ve been hooked on Larry ever since. We wanted to catch up with Mr. Kim and ask him a few questions around conversion rate optimization, testing, and digital marketing. Here’s what he had to say.. 1. With A/B testing, most variations of the control underperform and fail. Correct? And if so, why is that? Yes. This is true and…

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Learn from the Best: an Interview with Digital Marketing Legend Larry Kim

How to Use Customer Research to Get Better Results from Your Content Marketing Program

customer research for content

One of the first questions I ask a new content client is, “Do you have any customer research I could get my hands on?” Whether the answer is yes or no, people almost always act confused at first. I’m sure they wonder why I would need customer research to write a blog post. Here’s the thing: The purpose of content is to build the relationship between the business and the buyer. If you don’t understand the buyer, how can you possibly create content that builds a relationship with them? Let’s put this in perspective. Imagine you’re going to buy a…

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How to Use Customer Research to Get Better Results from Your Content Marketing Program

3 Reasons to Use End-to-End Testing in Your Content Marketing Strategy

finish line

End-to-end testing is a term usually reserved for the product team. Put simply, such testing ensures the product will complete the tasks it is intended to in real life conditions from beginning to end. Interestingly, end-to-end testing is a proven content marketing strategy as well. From The Wirecutter’s in-depth gadget reviews to Michelle Phan’s face care and makeup tutorials, they’ve turned their end-to-end product experience into content. So why do they work? Let’s go over three concrete examples that show how different companies execute end-to-end testing in their content marketing. 1. Gain consumer trust to convert users End-to-end testing can…

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3 Reasons to Use End-to-End Testing in Your Content Marketing Strategy

Google Analytics Is Lying to You. Here Are 7 Ways to Force It to Tell the Truth

trust the lies

Being data-driven is good. Unless of course, all that data driving your decisions is wrong. Google Analytics does a lot of good. It might look fine and seem correct when Goals are firing properly. But just because it’s working, doesn’t mean it’s accurate. Most analytics programs have to make a few implicit assumptions. They’re taking leaps of faith in some cases. And unless you know where to look, you could fall victim to these little white lies. Here are seven of the most common (along with how to fix them). Lie #1. Growing ‘Dark Traffic’ ‘Dark Traffic’ sounds ominous. And…

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Google Analytics Is Lying to You. Here Are 7 Ways to Force It to Tell the Truth

How To Create An A/B Testing Research Framework For Faster Iterations & More Wins

online ab testing framework

Here’s the most common problem I see when it comes to conversion rate optimization (CRO): Not putting enough energy into conducting the proper initial research into what to test. One round of user tests, then change the website. One heatmap, then change the website. One cohort analysis, then change the website. This can lead to very bad testing habits. When you are trying to improve your conversion rate, you should do multiple types of research. You should be using: Qualitative methods (e.g., usability testing, 5-second testing, surveys, etc.) Quantitative methods (e.g., heatmapping, cohort analysis, funnel analysis, segmentation, etc.) And of…

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How To Create An A/B Testing Research Framework For Faster Iterations & More Wins

Introducing Crazy Egg Recordings – Know What Visitors Really Do On Your Site

Crazy Egg Recordings

The one piece of information about your website that matters most is: how do your users interact with it? It’s easy to find out what they think about it: you can just ask them. But it’s very hard to find out how real users go about navigating your website. The thing is, that piece of knowledge is absolutely crucial. It’s the acid test for every design decision, because it’s what determines whether a visitor converts or bounces. So, we made Crazy Egg Recordings. Soon, Recordings will let you see multiple sessions of different visitors clicking, scrolling, and navigating throughout your…

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Introducing Crazy Egg Recordings – Know What Visitors Really Do On Your Site