Tag Archives: twitter

Image Performance: Good For Your Users, Good For Your Business

We know that there’s a lot of optimizations that we can use to improve the performance of our images – but does this work really translate into wins for your company? In this talk, Allison McKnight, performance engineer at Etsy, will share real-world examples of the positive impact that image optimizations can have on metrics that your bosses and clients care about. You will walk away from this talk with compelling data and useful tools to help you get buy-in and support for this important user experience work at your company.

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Image Performance: Good For Your Users, Good For Your Business

What Is The Best Advice You Have Ever Received? Our Community Speaks.

The beginning of a new year seems like a perfect time to think about what we web professionals do, why we do it, how we could do it better and even how we could have more fun doing it.
Like everyone, we learn lessons as we make our way through life and work. If we’re lucky, we pick up some good advice along the way, so we thought it might be useful to find out what kind of advice you all have found to be particularly valuable.

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What Is The Best Advice You Have Ever Received? Our Community Speaks.

Work-Life Balance: Tips From The Community

In order to encourage web professionals to consider some of the key points of their working lives in this still nascent industry, we asked folks on Twitter and Facebook to share their best work-life balance tips that worked really well for them. We received lots of responses: most very sensible, many very insightful, some quite unexpected and a few deliberately tongue-in-cheek.
The most important thing to note when thinking about work-life balance is that it is different for everyone.

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Work-Life Balance: Tips From The Community

Maximize Your Instagram Sales With Help From These Third-Party Platforms

instagram money

The recent explosion in Instagram hype is capturing the attention of marketers everywhere – especially those of us who are keeping tabs on trends in visual storytelling and social media-based audience building. As of this past fall, when the most recent official Instagram community stats were released, the social channel had over 800 million monthly active users, which makes it over twice as popular as Twitter. And the audience engagement here is also particularly strong – especially in certain niches, as data from Rival IQ demonstrates. Source Recently, the Facebook-owned platform announced the ability for multiple accounts to broadcast live…

The post Maximize Your Instagram Sales With Help From These Third-Party Platforms appeared first on The Daily Egg.

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Maximize Your Instagram Sales With Help From These Third-Party Platforms

5 Facebook Ad Hacks I Wish I Had Known Before I Lost Tens of Thousands of Dollars

22% of the world’s total population uses Facebook. Whatever niche you’re in, there are potential customers waiting for you at the click of a button. While Facebook advertising can be immensely lucrative, there is a significant learning curve before you can expect positive results. Recently, PPC advertising has become more competitive. As advertisers flock to Facebook, this drives up the cost per click for campaigns and makes it harder to turn a profit. Some marketers pour money into Facebook only to leave empty-handed, concluding that the platform simply doesn’t work. In the early phases, losing money is inevitable (believe me,…

The post 5 Facebook Ad Hacks I Wish I Had Known Before I Lost Tens of Thousands of Dollars appeared first on The Daily Egg.

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5 Facebook Ad Hacks I Wish I Had Known Before I Lost Tens of Thousands of Dollars

Travel Marketers Have a Trust Problem

As a travel marketer or agency marketer servicing the travel industry, you have a tricky gig. You need to convince your prospects to spend thousands of dollars and precious vacation time.

Meanwhile, your prospects are increasingly wary of the legitimacy of your offers (thanks a lot, Fyre Fest).

Here’s to hoping your vacation is memorable, but not in a meme-worthy kind of way.

Your challenge then is to effectively convey trust on your travel landing pages. Doing so can help ease prospects’ conversion anxiety, resulting in more travel leads and sales for your business.

The importance of trust on your travel landing pages

We often talk about the importance of trust and credibility on your landing pages — this isn’t a new idea.

But for some industries, a lack of trust can have hugely detrimental effects on conversion rates.

In a recent analysis of 74,551,421 visitors to 64,284 lead generation landing pages created in the Unbounce platform, data scientists found that travel landing pages can realistically achieve conversion rates of at least 12%. Even more impressive is within the travel and tourism industry, the very best pages convert over 25% of their visitors (schwing!).

Notice the dramatic conversion rate difference between percentiles? If you’re part of that percentile getting 2.1% or lower conversion rates, your pages have lots of room for improvement. Image via the Unbounce Conversion Benchmark Report.

If you’re not hitting these benchmarks, it might be time to take a hard look at your marketing and ask yourself if you’ve done enough to make your prospects trust you.

And don’t worry if your answer is “No” or “I’m not sure.” We’ve compiled four data-backed ways to boost trust on your travel landing page. Use them as a jumping off point for your optimization efforts.

1. Bolster your copy with trust words

Using an Emotion Lexicon to analyze copy, Unbounce data scientists found evidence that visitors to travel landing pages have slight concerns about the legitimacy of the offers.

However, they also found that using at least 7% (and up to 10%) of your copy to establish trust could result in conversion rates that are up to 20% better.

Notice the uptick in conversion rate once trust-infused copy is used more liberally? Image via the Unbounce Conversion Benchmark Report.

Unbounce data scientists found that these are some of the words that impart trust on travel landing pages:

enjoy, perfect, secret, top, team, guide, save, personal, spa, food, planning, policy, provide, star, award, real, share, friendly, recommend, school

(Keep in mind, though, that these words were generated by an algorithm and should still be applied using common sense. Just adding the word “spa” to your page — especially if you don’t offer spa services — is not going to increase your conversions.)

The travel experts at Nordic Visitor do a great job of using trust words to build confidence on their Iceland site. It’s not a landing page per se, but the same principles apply.

“Team,” “planning,” “provide” and “personal” are all words found to positively convey trustworthiness. Adding these and other trust words to your copy could be the subconscious nudge your prospects need to convert.

Take stock of the trust words you’re using in your marketing, and particularly on your landing pages. If they’re looking a little sparse, test out using confidence-building words to describe destinations in detail.

2. Cut copy that brings up emotions of fear and anger

Just as trust words can drastically improve your conversion rates, words that subconsciously trigger fear or anger will have a negative impact on travel landing page conversion rates.

In fact, Unbounce data scientists found that if even 1% of page copy reminds your visitors of feelings of anger or fear, you could be seeing up to 25% lower conversion rates.

No one wants to be angry while on vacation. Image via the Unbounce Conversion Benchmark Report.

Words that may instill fear or anger in your prospects include:

limited, tree, money, hot, desert, endless, challenge, treat, fee, feeling, rail, stone, bear, buffet, bang, cash, cross, despair

So instead of…

“Feeling endless despair this Canadian winter? Warm yourself up with a limited-time-only vacation in the hot Mojave desert.”

Try…

“Escape the Canadian winter at a five-star award-winning vacation rental in sunny California.”

Get even more industry-specific emotion and sentiment copy suggestions

Download the Unbounce Conversion Benchmark Report to see how emotion and sentiment may be impacting conversion rates in your industry.
By entering your email you expressly consent to receive other resources to help you improve your conversion rates.

3. Leverage social proof to build visitor trust

Persuading your prospects to put their trust in you is tricky business, and it’s even trickier when it comes to travel, because they’re likely working with a tight budget and only a few weeks of precious vacation. They don’t want to take a leap of faith — they want a sure thing.

A proven strategy for easing prospect anxiety is to use social proof. It’s the “everybody’s doing it” mentality that helps convince your prospects to convert.

Testimonials

When you let your satisfied customers sing your praises, your credibility goes through the roof. Including testimonials on your travel landing page can have a positive impact on how trustworthy your prospects perceive you to be, but not all testimonials are created equal.

To best enhance your chance of conversion, heed the following testimonial commandments:

  • Be specific
  • Include a photo of the person
  • Avoid hyperbole (i.e., This pedicure literally saved my life!)
  • Choose testimonials that demonstrate the transformative effect of your product or service on the lives of your users

Nordic Visitor takes it one step further with a video testimonial from several happy customers:

Don’t tell your prospects how great you are, show them with real live, happy customers.

Reviews

Similar to testimonials, including reviews on your travel landing page can help convey trust to your prospects.

The luxury travel designers of Jacada Travel have embedded reviews from Trustpilot, a reputable online review community, directly into their landing page.

Awards

If you recall, the word “award” is associated with trust on travel landing pages. So if your company or client has won any reputable awards, be sure to flaunt ‘em.

Tour guide company Kensington Tours not only includes several trust seals on their travel landing page, they also mention in their Adwords ad that they’re a National Geographic award winner.

Highlight awards strategically to build confidence in your offers.

4. Security measures

Persuasive trust-infused copy and social proof are wonderful, but when you’re collecting travel leads and even money, you need to assure your prospects that their data and money is safe.

There are many ways to do this, but the two most impactful strategies are to enable SSL (Secure Sockets Layer) and to include trust seals.

SSL

SSL creates an encrypted link between your landing pages and your visitor’s browser. It’s identified by the little lock icon and the “https” (vs. http) in the top left-hand side of your browser search bar.

Enabling SSL on all your web properties (but especially on your lead gen and ecommerce landing pages) assures your visitors that they’re not at risk of being hacked.

Psst: SSL is available on all paid Unbounce plans. Don’t publish a landing page without it!

Trust seals

Trust seals help to reinforce the message that your landing page is secure. These can be obtained by whichever third-party security vendor handles your SSL certificate, and easily added to your travel landing page with a few lines of JavaScript.

Nordic Visitor nails it yet again with a trust seal from GeoTrust and a TripAdvisor Certificate of Excellence 2017, further reinforcing their credibility.

All aboard the Conversion Cruise

A lack of trust in any industry can hurt conversion rates, but in the travel industry the stakes are extra high.

Fortunately, this means the opportunities to improve your conversion rates are plenty. And if you nail the whole trust thing down, you could be seeing some of the highest conversion rates across any industry.

Leveraging a combo of effective copy, social proof and security measures, you can make your prospects forget about the stress associated with booking a vacation. Skip that trip to Poor Conversions-ville and instead put your feet up with a Mai Tai in hand on the Conversion Cruise.

For even more data-backed conversion insights in the travel industry, or for insights into industries such as health, finance, higher education and more, download the Unbounce Conversion Benchmark Report.

Get data-backed conversion insights across 10 popular industries

Download the Unbounce Conversion Benchmark Report to see how your conversion rates stack up against the competition — and how to improve them.
By entering your email you expressly consent to receive other resources to help you improve your conversion rates.
Launching a travel landing page from scratch? Try out one of our travel landing page templates, designed specifically to boost conversions.

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Travel Marketers Have a Trust Problem

Future-Proof Your Marketing with Call to Action Magazine

The Call to Action Magazine
A good marketer is like a doomsday prepper (bear with me here…)

Instead of preparing for a global cataclysm, learning about water storage and building bunkers, they’re constantly on the lookout for ways they can proof their marketing for, or get ahead of, inevitable and dramatic changes to the marketing landscape.

Frequent and mysterious algorithm changes. New ad platform features. Emerging trends, dying fads. Amidst all this, only marketers who understand these new conditions — then adapt and innovate within them — will see exponential returns.

At Unbounce, we’ve been really lucky to have a network of expert marketers around to ask about the always-changing marketing landscape. We can turn to forward-thinking strategists like Mirum’s Mitch Joel, Moz’s Rand Fishkin, Love Your Customer’s Claire Suellentrop, and even our in-house-experts, like Alexa Hubley, Carl Schmidt and CRO Michael Aagaard. We ask them things like:

  • What does the ever-increasing prominence of Artificial Intelligence and Machine Learning mean for marketers and their jobs?
  • Are “tried-and-true” frameworks like the buyer persona still relevant, or are there new ways of digging deeper to speak more closely to my target market?
  • Have traditional SEO tactics become completely outdated? Why are the most successful SEOs now becoming well versed in conversion rate optimization?
  • How can you use data to inform your marketing without letting personal biases get in the way?
  • Should marketing stop after the conversion? (Or is customer marketing where it’s at?)

These are questions we’ve seen tossed around recently in our newsfeeds and at conferences.

So we set out to help answer them.

In Call to Action Magazine, we aim to address these questions and dig into some of the recommendations the experts in our network have shared — those that will help you create exceptional marketing no matter what new algorithm comes along.

So, what do you say? Do you want to get lost in the rubble… or do you want to learn how you can future-proof your marketing?

Ready to Future-Proof Your Marketing?

Call to Action Magazine is filled with recommendations from marketing experts to help your marketing thrive — no matter what algorithm gets changed tomorrow.
By accessing the magazine, you’ll receive actionable marketing content from Unbounce. 
You can unsubscribe at any time.

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Future-Proof Your Marketing with Call to Action Magazine

The Surprising Relationship Between Gamification And Modern Persuasion

If you’re like me, then being persuaded requires a scientific approach and concrete examples. And that’s exactly what this article does. It explains how gamification can work by showing the relationship between gamification, UX design, and BJ Fogg’s modern persuasion phenomenon, “mass interpersonal persuasion.” And it has a lot of practical gamification examples that you can apply to your own products for more engaging experiences.
Today, virtually all companies (except for special ones like Basecamp) have to grow non-stop.

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The Surprising Relationship Between Gamification And Modern Persuasion

Top 7 Ways to Build Brand Loyalty

Brand Consistent

Modern customers scour websites and research products they’re thinking of buying before making their actual purchase. When customers are 60% to 80% of the way down the funnel before they talk to anyone at your business, you can’t rely on traditional methods to generate loyalty. At the same time, fewer and fewer clients remain loyal to one specific brand. Loyal customers are profitable customers: repeat customers are cheaper to market to, spend more, and make more frequent purchases. Yet, only 27% of initial sales go on to become repeat customers. Companies need to invest in building loyalty among their customers….

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Top 7 Ways to Build Brand Loyalty

8 Overlay Examples to Inspire More Clicks, Sales & Signups [FREE LOOKBOOK]

Need some inspiration for your overlay design? No problem.

overlay-inspiration
Image source.

Oh, sorry, you didn’t mean an inspirational quote?

Let me try that again.

Inspire more clicks, sales & signups with your overlays

Download our free Spring Overlay Lookbook, featuring 8 oh-so-beautiful, Unbounce-built overlays.


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8 Overlay Examples to Inspire More Clicks, Sales & Signups [FREE LOOKBOOK]