Tag Archives: with-the-client

Why Account Managers Shouldn’t Prevent Designers From Speaking To Clients

Working as a web designer can suck sometimes. This is especially true when you don’t get to work alongside the client. Unfortunately this scenario is more common than you would think. Many organizations have been carefully structured to keep the web designer and the client apart. But is that really sensible? Would projects run much smoother without your account manager or boss acting as the middleman?
This issue came to my attention following the release of my latest book “Client Centric Web Design.

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Why Account Managers Shouldn’t Prevent Designers From Speaking To Clients

How To Explain To Clients That They Are Wrong

GIFs of spinning @s on the “Contact us” page. Common usability mistakes for the sake of visual appeal. Splash pages. Fancy search box. No whitespace. Music on page load. Home page banner of a jigsaw-puzzle globe with a piece missing. Sometimes you just know that what a client is requesting is wrong and that you have to find a way to tell them. But how? Is The Client Wrong?

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How To Explain To Clients That They Are Wrong