What is it that makes us loyal fans of the websites and apps we love? When we sat down to answer this question for ourselves, we found that the websites and apps we truly love have one thing in common: soul. They’re humanized. They have emotional intelligence designed into the user experience. And this emotional intelligence is crafted through thoughtful interaction design and feedback mechanisms built into the website.
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Give Your Website Soul With Emotionally Intelligent Interactions
We are very happy to present a sample chapter from the SOLD OUT printed Smashing Book #3, written by Aarron Walter. In this chapter, Aarron explains how sharing our personalities can help us create lasting relationships with users, and how it can improve the bottom line of our business. The sample is also available for free download in PDF, EPUB and MobiPocket. —Editorial Team
Written by Aarron Walter, reviewed by Denise Jacobs.
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Redesigning With Personality